Policies

2020 Sunbow Farm Membership Agreement: You must review and agree to complete the sign up process. A Terms of Agreement checkbox will be offered upon check-out.

  • Although the exact details of Community Supported Agriculture farm memberships vary, the nature of most CSA farms in the same.  By joining a CSA farm, you make a choice to keep your food dollars local and support your local economy.  You also place your trust in a local farmer.  Farming is a risky business because of the vagaries of weather and pests, and by committing to a CSA you are willing to share in that risk.  When members purchase a share in a farm they are sharing in the plenty and the dearth.  In some cases this might mean a single crop failure in a season or in a shortened season.  In other cases, it might mean an extended season because of a mild Fall.  We at Sunbow do our very best to provide you with plentiful, chemical-free produce within the constraints that nature provides, yet we also must pay the bills regardless of what nature deals us.   On average, we deliver for 26 weeks each season, but season length may vary between 24 and 28 weeks depending on Spring and Fall weather.  Within these limits, membership cost does not change if the season is shorter or longer than the 26 week average. 

  • We are unable to provide a refund should you choose to cancel your membership.  By signing up to join the farm, you have taken a slot that is no longer available to other members of the community.  We are happy to transfer your payment to a new member that you recruit so that this member can pay you instead. 

  • Although we try our best to keep the farm safe, a farm can be a dangerous place to visit or work.  Specific hazards at Sunbow can include, but are not limited to:  broken glass, rusty nails, splintering wood, wasps and farm machinery.  We ask that you are cognizant of these risks and take necessary precautions to protect yourself and your family from injury.

  • NEW MEMBERS (Work share and non-work share) please plan to attend a required 1 hour information session at the farm in April.  We will provide multiple dates so you can find one that works.  At this session, we will tour the farm, meet your farmer and other members and review how Sunbow CSA works with regard to orders, pick-up, using the website, etc.

  • IF YOU SIGN UP FOR A WORK SHARE: The work commitment for a 2020 Entire season Sunbow share is 15 person hours for a ½ share and 20 person hours for a full share.  The work commitment for a 2020 Summer/Fall season Sunbow share is 10 person hours for a ½ share and 15 person hours for a full share  Late May to mid-June is the most critical time of the year at the farm with regard to weed control.  All work share members must sign up for one weeding shift (2.5 hours) between May 25 and June 15.  Members who do not come help weed during this interval will forfeit their box the Thursday following June 15.  Children are always welcome at the farm, to work or to play while you work.  We do ask if you count their time in your work hours that they are actually doing the same amount of work in an hour that an adult would.

  • Credit for Work Share Hours are as follows:  Entire Season Full Share $200; Entire Season Half Share $150; Summer/Fall Full Share $150; Summer/Fall Half Share $100.  Credits for 50% of your time will post to your account on June 15 and the remaining 50% on July 15.

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  • Sunbow Farm Statement of Privacy

    Sunbow Farm is committed to protecting your privacy. This Statement of Privacy applies to Sunbow Farm’s Web site and governs data collection and usage at all Sunbow Farm sites and services; it does not apply to other online or offline sites, products or services. Please read the Sunbow Farm Statement of Privacy. Sunbow Farm is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. 

    Collection of your Personal Information 

    As an E-commerce Web site, Sunbow Farm collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Sunbow Farm is used solely for the purpose of billing, delivering, and shipping your online purchases. Sunbow Farm does not collect any information about your computer hardware and software. Sunbow Farm encourages you to review the privacy statements of Web sites you choose to link to from Sunbow Farm so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Sunbow Farm website. 

    Use of your Personal Information 

    Sunbow Farm and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Sunbow Farm may also use personal information to inform you of other products or services available from Sunbow Farm. Sunbow Farm may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Sunbow Farm does not sell, rent or lease its customer lists to third parties. 

    We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. Sunbow Farm does not collect, use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. 

    Sunbow Farm may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Sunbow Farm or the site; (b) protect and defend the rights or property of Sunbow Farm, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Sunbow Farm or the public.  

     Personal information collected on this site may be stored and processed in the United States or any other country in which Sunbow Farm or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Sunbow Farm abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. 

    Control your Personal Information 

    Sunbow Farm offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing kristina@sunbowfarm.com. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from Sunbow Farm by responding directly to any email you receive with a request to remove you from the mailing list.

    Security of your Personal Information 

    Sunbow Farm is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.